Back to Home

Policies

Privacy Policy

At Webdesigner, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, such as your name, email address, and any other information you choose to provide when you:

  • Fill out a contact form
  • Subscribe to our newsletter
  • Request a quote
  • Engage with our services

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Communicate with you about our services
  • Respond to your comments, questions, and requests
  • Analyze how you use our website to improve user experience

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service's functionality. These third parties have their own privacy policies addressing how they use such information.

Updates to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Return Policy

We are committed to ensuring your satisfaction with our services. This Return Policy outlines our guidelines for refunds and revisions.

Web Design & Development Services

Due to the custom nature of our web design and development services, we do not offer full refunds once work has begun. However, we are committed to your satisfaction and offer the following:

  • Unlimited revisions during the design phase as outlined in your contract
  • A 30-day bug fix guarantee after project completion
  • Partial refunds may be considered on a case-by-case basis if we are unable to deliver as promised

Deposits

Initial deposits are non-refundable as they secure your place in our project schedule and cover initial consultations and planning.

Cancellation

If you need to cancel a project after work has begun:

  • You will be billed for all work completed up to the cancellation date
  • Any unused portion of your payment may be refunded at our discretion
  • A cancellation fee may apply as outlined in your contract

Maintenance & Hosting Services

For ongoing services such as website maintenance and hosting:

  • Monthly services may be canceled with 30 days' notice
  • Annual services may be eligible for a partial refund of unused months, less any applicable fees

Contact Us

If you have questions about our Return Policy or would like to discuss your specific situation, please contact us at hello@webdesigner.com.