Policies
Privacy Policy
At Webdesigner, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly to us, such as your name, email address, and any other information you choose to provide when you:
- Fill out a contact form
- Subscribe to our newsletter
- Request a quote
- Engage with our services
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about our services
- Respond to your comments, questions, and requests
- Analyze how you use our website to improve user experience
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We may use third-party services that collect, monitor, and analyze data to improve our service's functionality. These third parties have their own privacy policies addressing how they use such information.
Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Return Policy
We are committed to ensuring your satisfaction with our services. This Return Policy outlines our guidelines for refunds and revisions.
Web Design & Development Services
Due to the custom nature of our web design and development services, we do not offer full refunds once work has begun. However, we are committed to your satisfaction and offer the following:
- Unlimited revisions during the design phase as outlined in your contract
- A 30-day bug fix guarantee after project completion
- Partial refunds may be considered on a case-by-case basis if we are unable to deliver as promised
Deposits
Initial deposits are non-refundable as they secure your place in our project schedule and cover initial consultations and planning.
Cancellation
If you need to cancel a project after work has begun:
- You will be billed for all work completed up to the cancellation date
- Any unused portion of your payment may be refunded at our discretion
- A cancellation fee may apply as outlined in your contract
Maintenance & Hosting Services
For ongoing services such as website maintenance and hosting:
- Monthly services may be canceled with 30 days' notice
- Annual services may be eligible for a partial refund of unused months, less any applicable fees
Contact Us
If you have questions about our Return Policy or would like to discuss your specific situation, please contact us at hello@webdesigner.com.